Shipping policy

General Information:
a. We offer shipping services for most of our products.
b. Our products are categorized into two types:

Premade: These products are ready for immediate shipment.
Shoes: Shoes are typically premade but may require 1-2 weeks for arrival due to stocking limitations.

Shipping Methods:
a. We utilize reliable shipping carriers to ensure safe and timely delivery of your orders.
b. The available shipping methods may vary depending on the destination, product type, and other factors.
c. The estimated delivery time for each shipping method will be provided during the checkout process.

Order Processing Time:
a. For premade products (excluding shoes), we strive to process and ship orders within 1-2 business days.
b. For shoes, please note that they may require an additional 1-2 weeks for arrival due to stocking limitations. We appreciate your patience in such cases.

Order Tracking:
a. Once your order is shipped, you will receive a confirmation email containing the tracking information, if available.
b. Tracking information allows you to monitor the progress of your shipment and estimate the delivery date.
c. In some cases, tracking information may not be available for certain shipping methods or destinations.

Shipping Fees:
a. The shipping fees are calculated based on factors such as the weight, dimensions, destination, and shipping method chosen for your order.
b. The applicable shipping fees will be displayed during the checkout process before you finalize your purchase.

Shipping Restrictions:
a. We currently offer worldwide shipping.

Questions and Support:
a. If you have any questions please contact our customer support team at eternalhelpservice@gmail.com.
b. We will strive to respond to your inquiries in a timely manner and provide the necessary assistance.

Amendments:
a. We reserve the right to amend or modify this shipping policy at any time without prior notice. Any changes to the policy will be effective immediately upon posting the revised version on our website.

For any further information or inquiries, please refer to our website or contact our customer support team.